See the platform in action

Hear every signal. Act on what matters.

We automatically collect and analyze feedback from every channel, turning complex voices into clear, actionable insights.

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Trusted by industry leaders

HEC Montréal Scale AI RBC Sculpture Hospitality Mediacom
Data Integration

Wherever They Speak, We Listen.

BoundaryAI connects to your systems and scrapes every channel, giving you complete feedback coverage without the manual work.

Surveys

BoundaryAI

Social

Instagram, X

Connectors

Native

APIs & More

Webhooks

From signals to insight

Define what matters to you

Set the focus by choosing the topics, risks, or signals you want to track. Boundary AI applies that lens consistently across all feedback, at any scale.

142 mentions identified

Onboarding experience

See what's emerging automatically

Boundary AI continuously surfaces new patterns, shifts, and signals as they form, so you catch what you weren't looking for.

New topic identified

+230% mentions in last 7 days

Control what you track. Discover what you didn't expect.

Trace every insight back to its source

Built for transparency. Every insight is traceable to original verbatim, eliminating black-box logic and hallucinations.

Onboarding friction Insight
traced from

"Setup took way longer than expected"

Survey · 2h ago

"Couldn't figure out where to start"

Support ticket · 4h ago

Focus attention where it matters

Get alerted in real time and track important signals as they evolve over time.

Flagged topic
Security concerns
Unusual increase detected
Requires review
3 related mentions in last 24h

Understand who is affected

Every insight stays connected to who it came from and why it matters.

Checkout friction
87 mentions
Who's affected
Enterprise customers
APAC region
High usage accounts

Share insights with confidence

Polished, executive-ready documents you can share with stakeholders.

Executive Summary
Key Insights
Page 2
White-labeled Customizable Exportable PDF

Analyst-Level Understanding. At Scale.

Every verbatim, ticket, and interaction is fully understood in context, the way a skilled analyst would read and interpret feedback at scale.

  • Understands intent and meaning, not keywords or syntax
  • Interprets feedback in full context (history, user, situation)
  • Connects related interactions across conversations and time
  • Maintains consistent understanding at enterprise scale

"Setup took longer than expected because permissions kept failing"

Causal understanding, not keyword detection

Context
Intent: Friction Area: Onboarding Enterprise setup
Insight

Onboarding friction driven by permission configuration issues

Traced to source

All your tools. One feedback layer.

Unify feedback across your existing tools.

Zendesk Zendesk
HubSpot HubSpot
Intercom Intercom
Salesforce Salesforce
Jira Jira
Linear Linear
Freshdesk Freshdesk
Asana Asana
ClickUp ClickUp
Help Scout Help Scout
Aha! Aha!
Zoho Desk Zoho Desk
Dixa Dixa
Basecamp Basecamp
Freshservice Freshservice
Zendesk Zendesk
HubSpot HubSpot
Intercom Intercom
Salesforce Salesforce
Jira Jira
Linear Linear
Freshdesk Freshdesk
Asana Asana
ClickUp ClickUp
Help Scout Help Scout
Aha! Aha!
Zoho Desk Zoho Desk
Dixa Dixa
Basecamp Basecamp
Freshservice Freshservice

Native Integrations + Unlimited with API

View all integrations and sources

Trusted Worldwide

Trusted by leading organizations worldwide

We deliver enterprise-grade security and privacy protections so you can safely scale AI operations with confidence.

GDPR Compliant

Full compliance with European data protection regulations

In-Region Hosting

EU and North America environments for data sovereignty

External Monitoring

Ongoing monitoring by Vanta and Secure standards

MFA & Encryption

Standards-based login with built-in MFA and encryption

Visit the Trust Center

They Support Us

EPFL Google Cloud HEC Montreal Innosuisse McGill University

Ready to transform your feedback?

See how BoundaryAI turns customer feedback into actionable insights. Schedule a personalized demo with our team.