Privacy Policy

Effective date 1 August 2024

​

Introduction

 

BoundaryAi, Inc. and its affiliates (“BoundaryAi” or “we”) respect the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

​

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of our Service after the date such revised Privacy Policy is posted.

​

BoundaryAi processes two broad categories of personal information when you use our products and services:

• Your personal information as a customer (or potential customer) of BoundaryAi’s services — information that we refer to as Customer Data

• The information of your end users who use or interact with our application 

 

BoundaryAi processes these categories of personal information differently because the direct relationship we have with you, our customer, is different from the relationship we have with your end users.

​

Controller

​

We are data controllers as we process the personal data of our customers and partners. You will find our contact information below.

​

• BoundaryAi

• 651 N Broad St, Suite 201, Middletown, 19709, Delaware

 

If you have questions about processing your data, you can contact us via info@boundary-ai.com.

​​

The BoundaryAI Security Officer and Privacy Officer is always established in the EU

​

We collect and process your personal information:

• When you visit a BoundaryAI public-facing website like boundary-ai.com, or make a request to receive information about BoundaryAi or our products,

• When you contact our Sales Team or Customer Support Team; and

• When you sign up for a BoundaryAi account and use our products and services.

• Directly from you. For example, from forms you complete or products and services you use.

• Indirectly from you. For example, from observing your actions on our websites.

• Records and copies of your correspondence (including email addresses), if you contact us.

• Your responses to surveys that we might ask you to complete for research purposes.

​

Processing Activities

​

When you have questions about our website or want to learn more about our services, you can contact us via:

• info@boundary-ai.com

 

With these means, we will process your personal information to enter into a dialogue with you, e.g. answer questions about our services. We only process the information you give us in connection with our communication.

​

We will typically process the following general information: name, email, company and phone number.

​

We use Customer Data to further our legitimate interests to:

• understand who our customers and potential customers are and their interests in our product and services,

• manage our relationship with you and other customers,

• carry out core business operations such as accounting, filing taxes, and fulfilling regulatory obligations and

• help detect, prevent, or investigate security incidents, fraud and other abuse and/or misuse of our products and services.

 

We collect the following End User data : The answers to the surveys. These answers are anonymous and no personal information is collected. We do not sell your end users’ personal information and we do not share your end users’ information with third parties for those third parties’ own business interests.

​

We will delete our communication with you when it is clear whether you wish to use our services or not.

​

Should there be a need in a particular case to store your personal information for a more extended period, this could be the case.

​

We communicate with our customers to ensure that our services are delivered correctly. We may process information about name, address, services, special agreements, payment information, etc.

​

Records containing end user data may, from time to time, also be used in debugging or troubleshooting or in connection with investigations of security incidents, as well as for the purposes of detecting and preventing spam or fraudulent activity, and detecting and preventing network exploits and abuse.

​

The lawful basis for processing this personal data is Article 6(1)(b) of the General Data Protection Regulation.

 We may use publicly-available information about you through services like LinkedIn, or we may obtain information about your company from third party providers to help us understand our customer base better, such as your industry, the size of your company, and your company’s website URL.

​

Accounting

​

We store invoices and similar documents for accounting purposes, including general personal information such as name, address, and service description. We must save all accounting documents from complying with accounting laws.

The lawful basis for processing personal data for accounting purposes is Article 6(1)(d) of the General Data Protection Regulation.

​

We store this information for a minimum of 5 years after the end of the current financial year.

​

Job applications

​

We welcome job applications to assess whether applicants match a hiring need in our company.

​

We will immediately assess unsolicited applications to see whether they fit current employment needs. Suppose you are part of a recruitment process and get hired for the job. In that case, we will provide you with separate information on how we process your data in this connection.

​

Processor

​

Few can handle everything themselves, and the same goes for us. Therefore we cooperate with business partners and suppliers, and some of which may be data processors.

​

External suppliers can, for example, provide software used to organize our work, services, consulting, IT hosting or marketing.

​

It is our responsibility to ensure that your personal information is processed correctly. That is why we place high demands on our partners. Our partners must guarantee that your personal information is protected.

​

We enter agreements data processors that handle personal information on our behalf to increase the security of your personal information.

​

Disclosure of Personal Information

​

We do not disclose your personal information to third parties.

​

Profiling and Automated Decisions

​

We do not profile or make automated decisions.

​

Third Country Transfers 

​

We mainly use processors in the USA/Canada/EU/EEA or processors which store data in the USA/Canada/EU/EEA.

​

This is not possible in some cases, and data processors outside the USA/Canada/EU/EEA are used, but only if these can provide your data with appropriate protection.

​

Safety Measures

​

We keep the processing of personal data secure by ensuring appropriate technical and organizational measures.

​

We have made risk assessments of our processing of personal data. We have subsequently introduced appropriate technical and organizational safety measures to increase processing security.

​

One of our most important measures is to keep our employees updated on GDPR and IT security through ongoing security awareness training, GDPR courses, and reviewing our GDPR procedures with employees.

​

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

​

Policy for Children

​

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. We will remove the information from our systems as soon as reasonably practicable.

​

Rights of Data Subjects

​

Under the General Data Protection Regulation, you have several rights regarding the processing of your data. 

​

If you want to make use of your rights, don’t hesitate to get in touch with us at info@boundary-ai.com  so that we can help assist you.

​

Right of Access

​

You have the right to access the information we process about you.

​

Right to Rectification

​

You have the right to have incorrect information about yourself corrected.

​

Right to Erasure (The Right to be Forgotten)

​

Under certain circumstances you have the right to have information about you deleted before the time of our general deletion occurs.

​

Right to Restriction of Processing

​

In some instances, you have the right to have the processing of your data restricted.

​

We may only keep processing your information with your consent or if we have a legitimate interest when this occurs. We can still store your data.

​

Right to Object

 

In some instances, you have the right to object to our otherwise lawful processing of your data. You can also object to the processing of your information for direct marketing.

​

Right to Data Portability

​

You have the right to receive a copy of your personal information in a structured, commonly used and machine-readable format and to have this personal information transferred from one data controller to another without hindrance.

​

Withdrawal of Consent

​

When our processing of your data is based on your consent, you have the right to withdraw your consent.

Complaint to the Data Protection Agency

​

You have the right to file a complaint to the Data Protection Agency if you are dissatisfied with how we process your data.

We would generally encourage you to read more about the GDPR to be up to date on the rules.

​