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Student feedback Analysis: Report Content Demo

Overall student satisfaction

Feedback successfully processed

110 000 words analysed

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This is 4 less critical issues than for the previous period.

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This is 6 less friction points than for previous period.

KEI

In detail: Perception of safety on campus (Semester 2 - 2022)
Such a report is made for each of the above elements 

The following graph shows the evolution of the perceived safety on campus, with a score over 0 meaning a majority of positive comments in the feedback data:

Overview of campus safety, 2022 - Semester 2

Executive Summary: The recent campus safety survey from semester 2 of 2022 shows an encouraging trend in the perception of safety on campus. While there have been commendable improvements in many areas, a few concerns still linger. Addressing these issues will contribute to a safer and more inclusive learning environment for all students.

Positive Developments:

  • Improved Lighting: Feedback highlighted that areas previously considered unsafe due to poor lighting, such as pathways and parking lots, have seen enhanced lighting fixtures, leading to increased comfort for students during the evenings.

  • Increased Security Personnel: The augmentation of security staff and their routine patrols has instilled a sense of reassurance among the student body. Their visibility, especially during late hours, has been a welcome addition.

  • Emergency Call Stations: The introduction of emergency call stations across the campus was lauded by many respondents. These stations offer students a direct and immediate line to security, fostering a heightened sense of safety.

  • Safety Workshops & Training: Numerous students shared positive feedback on the safety awareness programs and workshops conducted during the semester. Many felt better prepared to handle personal safety situations after attending these sessions.
     

Areas of Concern:

  • Delayed Security Response: Even with the increased security presence, feedback indicated concerns about the time taken by security personnel to respond to incidents, suggesting the need for more effective protocols or communication channels.

  • Blind Spots in CCTV Camera Coverage: Students pointed out certain areas, particularly in high-traffic zones, where they felt the presence of CCTV cameras was inadequate. More comprehensive monitoring in these areas could further enhance safety perceptions.

  • Overcrowded Shuttle Services: Safety concerns stemming from the campus shuttle services emerged prominently in the feedback. Students highlighted instances where the overcrowded shuttles made them feel unsafe, leading to calls for better transportation management during peak hours.

  • Concerns in Hostel Areas: While there were positive remarks about general campus safety, a subset of feedback from hostel residents highlighted issues within their living spaces. Reports of unauthorized access and dimly lit corridors came up, indicating the need for a review of hostel safety measures.

Recommendations:

  • Review the distribution and efficacy of the CCTV system, ensuring that there's comprehensive monitoring, especially in high-traffic areas.

  • Organize regular training sessions for security staff, emphasizing the importance of swift and efficient responses.

  • Reassess the campus shuttle service schedule and capacity, ensuring that transportation is safe and comfortable for all students.

  • Take a closer look at hostel safety measures, focusing on access control and proper lighting in all residential areas.

In conclusion, while strides have been made in enhancing campus safety, there remain pivotal areas that need addressing. Taking prompt action based on student feedback will ensure a safe and welcoming atmosphere conducive to academic success.

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